We value your privacy. This Privacy Policy describes the information that Capasee Electro Medical Engineering gathers on your visit to capasee.com; the purpose of the information being collected; and your rights in relation to your information. We’ve written this in plain English, not legalese, in order to foster trust.
You are accepting the practices outlined in this policy by using our website. At any time, you have the ability to contact us directly if you have any questions at any time at Info@capasee.com.
Introduction & Scope
Here at Capasee, privacy is a high priority. This Privacy Policy details what information we gather as you use the capasee.com website, how we use it, and what rights you have in regard to your information.
Capasee Electro Medical Engineering is a company that offers medical equipment, electro medical engineering services and technical support in Pakistan and abroad. The following policy is applicable to all visitors, clients and partners of our website, irrespective of your location.
On purpose, we have written this in plain English. You should be told exactly what we do with your information and you don’t need to read through a bunch of legal jargon.
Information We Collect
We only collect what is necessary to provide service to you. Here’s a clear breakdown:
What Personal Data Do We Collect?
• Full name and contact details (email address, phone number)
• Company name and job title (for business inquiries)
• Billing and shipping address
• Payment information (processed securely via JazzCash, EasyPaisa, or bank transfer)
• Messages or enquiries you send us through contact forms
Usage & Technical Data
• IP address and approximate location
• Browser type, device type, and operating system
• Pages visited, time spent on site, and referral sources
• Search queries used on our site
Cookies and Tracking Data
Cookies and other technologies are used to enhance your experience. These are session cookies, preference cookies and analytics cookies. Users can configure their cookies at any time by using the preferences of their browser.
How We Use Your Information
We use your data to provide our services, enhance your experience and to communicate with you where you have allowed us to do so. Specifically:
• Process orders, enquiries, and service requests
• Send order confirmations, invoices, and support responses
• Improve our website and services based on usage patterns
• Send relevant updates or newsletters (only with your consent)
• Comply with applicable laws and regulations
• Detect and prevent fraud or misuse of our platform
Legal Basis for Processing (GDPR Aligned)
In the event that you are a user in the European Union and other areas where there are data protection regulations, we treat your personal information based on the following legal grounds:
• Contract performance — to complete your order and deliver services
• Legitimate interests — to enhance our website, prevent fraud and keep it secure
• Consent — for marketing communications and non essential cookies
• Legal obligation — to comply with applicable laws and regulations
Consent may be withdrawn at any time by informing us with regard to our email at Info@capasee.comInfo@capasee.com
Cookies and Tracking Technologies
Cookies enable us to gain a better understanding of your use of our site and to make it more user friendly. We use:
• Essential cookies — required for core website functions
• Analytics cookies — to understand traffic and user behavior (e.g., Google Analytics)
• Preference cookies — to remember your settings and preferences
Cookies can be blocked or controlled in the setting of your browser. Please be aware that the cookies turned off could impact the operation of the website. Please read our Cookie Policy (provided in the footer of capasee.com) for more details.
Third Party Services and Data Sharing
We will not sell your personal information. Ever. We only provide your details to trusted third parties when it is necessary to provide our services:
• Payment processors — JazzCash, EasyPaisa, and banking partners handle transactions securely
• Analytics providers — Google Analytics helps us understand website usage
• Email service providers — used to send transactional and support emails
• Hosting and infrastructure providers — to run and maintain capasee.com
All third party partners are bound through contract to secure your data and only use it for the purpose that we have contracted them for.
Data Retention Policy
How long is it kept for? Our personal data is kept for as long as it is needed:
• Customer account and transaction data — retained for 7 years for accounting and legal compliance
• Contact form enquiries — retained for 2 years
• Marketing consent records — retained until you withdraw consent
• Analytics data — anonymized and retained for up to 26 months
Once data is no longer needed, we securely delete or anonymize it.
Your Rights
Depending on where you live, you have powerful rights over your personal data. We honor all of them.
Under GDPR (EU/UK users)
• Right to access your personal data
• Right to correct inaccurate information
• Right to erasure (right to be forgotten)
• Right to restrict or object to processing
• Right to data portability
Under CCPA (California users)
• Right to know what data is collected and how it’s used
• Right to delete your personal information
• Right to opt out of data sale (we don’t sell data, but the right applies)
For All Users (Including Pakistan and Gulf Countries)
• You can request access to any data we hold about you
• You can ask us to correct or delete your data
• You can opt out of marketing communications at any time
To exercise any of these rights, email us at Info@capasee.com. We’ll respond within 30 days.
Children’s Privacy
Capasee website is not intended to appeal to children under the age of 13. We will not knowingly ask a minor for personal information. If you think that any child has provided their personal information to us, please inform us as early as possible at Info@capasee.com and we will delete it promptly. y.
Data Security Measures
We take your data security seriously. Our measures include:
• SSL/TLS encryption for all data transmitted through capasee.com
• Secure payment processing through PCI compliant providers
• Access controls limiting who within our team can access personal data
• Regular security reviews and vulnerability assessments
No system is 100% foolproof, but we do everything in our power to protect your information. In the event of a Data Breach which impacts your Rights, you will be notified as required by law.
Changes to This Privacy Policy
This policy may be amended as we wish; such as when we introduce new services, or when laws change. If we do, the ‘Last Updated’ date at the top of this page will be updated.
We will inform you by email and/or prominently on our website of any substantive change. Please check this page from time to time. If you continue to use capasee.com after the changes have been implemented, you agree to the new policy.
Contact Us
Want to know more about this policy or your data, Our staff can assist you.
Capasee Electro Medical Engineering
Website: https://capasee.com
Email: Info@capasee.com
Phone: 03214444595
Office Locations:
Lahore: 3/4 Husnain Street, Shah Kamal Road, Lahore, Pakistan
Peshawar: Office No MF-55, Pak Medical Center and Hospital, 168 Khyber Bazar Rd, PTCL Colony, Peshawar 25000, PakistanRawalpindi: Gorden College Rd, Naya Mohalla, Rawalpindi 46000, Pakistan